BC Ferries customer service-an oxymoron

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If you need to take a vehicle to Vancouver Island, there is only one option if you are not in the US and that is to leave from one of two Vancouver BC area terminals to arrive at one of two Island cities (Victoria and Nanaimo.)

This is an organization that seems to be in complete disarray with their recent marketing campaign to #nameaferry  another misstep in trying to reach the public.  I almost feel sorry for them-almost but not there yet.  Continue reading BC Ferries customer service-an oxymoron

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